Privacy Policy

We may collect the following types of information:

• Personal Information: Name, email address, phone number, country of origin, travel dates, number of guests, and a photo of your passport, collected during the reservation process or as part of check-in verification.
• Payment Information: Collected securely through third-party platforms. We do not store payment details directly.
• Browsing Data: IP address, browser type, device information, and pages visited, collected via cookies and analytics tools.
• Media and Social Platforms: When you visit or interact with our Meta platforms (Facebook, Instagram, WhatsApp) or YouTube, those platforms may collect personal data independently through their own tracking systems. We do not control that data collection. For details, please refer to the privacy policies of the respective platforms.

We use your information to:

• Respond to inquiries and process reservations
• Confirm your identity and support the check-in process
• Provide customer service before, during, and after your stay
• Send updates and personalized information related to your reservation or interests
• Improve our website, service quality, and user experience

We do not sell your information to third parties. We may share your data only with trusted service providers (e.g., booking and payment platforms) for the sole purpose of fulfilling your reservation or responding to your request.

Please note: when you interact with our social media platforms, third-party providers such as Meta and YouTube may collect data according to their own policies, independent of our control.

We use cookies to improve your experience, analyze site performance, and understand user behavior. You can manage cookie preferences via your browser settings.

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.

You may:

• Access or request a copy of your personal data
• Request corrections or deletions
• Withdraw consent for communications at any time

To exercise any of these rights, please contact us at the email provided below.

Our services are not intended for children under 18.

To help protect minors and prevent any risk of abuse, we may request proof of parental relationship between adults and children staying at our properties.

We may update this Privacy Policy periodically. Any updates will be posted on this page with the corresponding effective date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

info@rivieravacationhomes.com
+52 984 172 2434